Privacy Policy

1. Introduction

Clomee Confecções LTDA ("we", "our", or "us"), registered under CNPJ 48.466.168/0001-13, with its principal place of business at Rua Professor Cesare Lombroso, 62, Bom Retiro, São Paulo - SP, 01122-020, is committed to protecting your privacy and personal data.

This Privacy Policy describes how we collect, use, store, and share your personal information in compliance with Brazil's General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13.709/2018) and other applicable regulations.

2. Data We Collect

Identification data: full name, CPF/CNPJ, Inscrição Estadual
Contact data: email address, phone number, physical address
Buyer business data: company name, store locations, retail segment, and purchase capacity
Order data: product selections, quantities, sizes, colors, order history, and delivery preferences
Private label data: brand specifications, design requirements, labeling instructions, and packaging preferences
Credit data: trade references, credit limits, and payment history for wholesale credit terms
Logistics data: shipping addresses, freight preferences, and distribution arrangements
Payment data: billing information processed through secure payment systems
Fiscal data: information required for NF-e and tax compliance, including ICMS-ST for interstate operations
Navigation data: IP address, browser type, cookies, access logs

3. How We Use Your Data

Processing wholesale orders, managing inventory allocation, and coordinating production
Managing private label manufacturing, design approvals, and quality control
Evaluating and managing wholesale credit terms and trade accounts
Coordinating shipments, freight, and distribution logistics
Sending new collection announcements, seasonal catalogs, and trade show invitations (with consent)
Processing payments and issuing invoices (NF-e)
Complying with INMETRO textile labeling requirements, consumer protection obligations, and tax regulations including ICMS-ST

4. Legal Basis for Processing

Performance of a contract or preliminary procedures related to a contract
Compliance with legal or regulatory obligations
Consent provided by the data subject
Legitimate interests of the controller, provided fundamental rights are preserved

Private label specifications, brand designs, and manufacturing details provided by clients are treated as strictly confidential and are protected under non-disclosure terms. This proprietary information is never disclosed to competing buyers or used for our own branded collections. Wholesale pricing, credit terms, and buyer purchase volumes are confidential and are never shared between retail clients or disclosed to unauthorized parties.

5. Data Sharing

Fabric suppliers and subcontracted manufacturers for production execution
Freight carriers and logistics companies for order shipment
Credit bureaus for trade credit evaluation when applicable
Payment processors for secure transaction handling
Tax authorities as required by fiscal regulations
Government authorities when required by law

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Private label client data is shared with production partners only to the extent necessary for manufacturing and is subject to confidentiality agreements. All data sharing is conducted in compliance with the LGPD.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Wholesale account records are retained for the duration of the business relationship plus applicable statutory periods. Private label specifications are retained for the production cycle plus the applicable warranty period, then securely deleted unless the client authorizes extended retention. Credit evaluation data is retained as permitted by credit regulation. Order history is retained for the consumer protection statutory period. Transaction and fiscal data are retained as required by tax regulations.

7. Your Rights

Under the LGPD, you have the following rights:

Confirmation of the existence of data processing
Access to your personal data
Correction of incomplete, inaccurate, or outdated data
Anonymization, blocking, or deletion of unnecessary or excessive data
Portability of data to another service provider
Deletion of data processed with your consent
Information about entities with which your data has been shared
Information about the possibility of denying consent and its consequences
Revocation of consent

To exercise any of these rights, please contact us using the information in Section 10.

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features may not function properly without them.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Private label designs and proprietary brand materials receive enhanced access restrictions. Wholesale pricing and credit data are accessible only to authorized commercial staff. Despite our efforts, no method of electronic transmission or storage is completely secure.

10. Contact Information

Clomee
Clomee Confecções LTDA
CNPJ: 48.466.168/0001-13
R. Prof. Cesare Lombroso, 62, Bom Retiro
São Paulo - SP, 01122-020
Brazil

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last updated" date.